Terms of service

Last Updated: 26/07/2025

1. Services Overview

  • One-time design projects quoted individually

  • Scope and deliverables defined before project start

  • Revision limits specified in project quote

  • Timeline agreed upon before project commencement

2. Service Terms

  • 50% deposit required to commence work

  • Final payment due before delivery of final files

  • Project timeline begins upon receipt of deposit and all required materials

  • Rush fees may apply for expedited timelines

3. Scope of Work

3.1 Included Services

  • Brand identity design

  • Website design

  • Digital assets

  • Basic animation for website interactions

3.2 Excluded Services

  • Photography

  • Video production

  • 3D rendering

  • App development

  • Complex motion graphics

4. Client Responsibilities

4.1 Required Materials

  • Brand guidelines (if existing)

  • Content and copy

  • High-resolution images

  • Project brief and requirements

  • Timely feedback and approvals

4.2 Communication

  • Single point of contact for project management

  • Response within 3 business days for feedback

  • Clear articulation of revision requests

  • Availability for scheduled meetings

5. Intellectual Property

5.1 Rights and Ownership

  • Client receives full ownership of final deliverables upon full payment

  • Designer retains rights to preliminary concepts not chosen

  • Designer maintains portfolio rights to showcase work

  • Client responsible for trademark/copyright research

5.2 Source Files

  • Working files available for additional fee

  • Standard deliverables in standard formats (JPG, PNG, PDF)

  • Custom file formats by request

6. Revisions and Amendments

  • Number of revisions specified in project quote

  • Additional revisions billed at hourly rate

  • Scope changes require updated quote

7. Termination

  • Kill fee of 25% if terminated before completion

  • All work completed and paid for is client property

  • Unused deposit non-refundable after work begins

8. Payment Terms

  • 50% deposit upon agreement

  • Remaining 50% before final delivery

  • Late payments incur 1.5% monthly interest

  • Payment plans available upon request

9. Confidentiality

  • Non-disclosure of client business information

  • Secure storage of client materials

  • Private project details unless authorized

  • Confidentiality extends post-project

10. Limitation of Liability

  • Maximum liability limited to project fees paid

  • No responsibility for third-party services

  • No guarantee of specific business results

  • Force majeure clause for circumstances beyond control

11. Dispute Resolution

  • Good faith negotiation first step

  • Mediation before litigation

  • Jurisdiction: [Ontario / Canada]

  • Prevailing party entitled to legal fees

12. Modifications

  • Terms may be updated with 30-day notice

  • Subscription clients notified via email

  • Continued use constitutes acceptance

  • Special terms require written agreement

Contact Information

delani.web@gmail.com

By engaging our services, you agree to these terms and conditions.